5 benefits of a social intranet in the digital workplace

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How social = productive

The social intranet’s role in the digital workplace

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Real life examples of social intranets at work

1. Creating employee recognition programs that boost engagement

Social intranet example: MidPen Housing

“Today, more employee recognition is shared on a DAILY basis than what we experienced on an ANNUAL basis through our previous program”.

2. Providing a platform for every worker to speak up

Social intranet example: Travelex

Travelex demonstrating their social intranet

“Our intranet — The Lounge — has given our colleagues the means to broaden their relationships at work by connecting our people all around the world. Today they can discuss and relate to their co-workers in similar roles on different continents. It’s something that’s now giving rise to more sophisticated uses of the platform, where our people are utilizing it to help problem-solve and innovate to fix genuine customer issues based on the experiences they share with the community.”

3. Establishing a space for ideation and knowledge sharing

Social intranet example: Mattress Firm

“What we’ve seen is Randy conversing with other associates across the organization via the intranet and helping to build a community online. This has reduced the amount of time that the communications team has to spend hunting down subject matter experts to answer questions and also decreases the amount of time that associates have to wait for an answer.”

4. Fostering a positive company culture

Social intranet example: AO.com

“We have regular features on The Fridge every day to engage people and to promote social interactions between colleagues and teams,” says Laura Talbot, internal communications manager at AO.com. “These include everything from fun GIFs to competitions to win tickets to Britain’s Got Talent, which we proudly sponsor.”

5. Making the intranet relevant to everyone in the organization

Social intranet example: Magic Memories

“Finally, we have a place where we can actually talk to people and ask the questions that we’ve wanted to ask and get the information we wanted to get.”

What can social intranets teach us?

So what’s next for the social intranet?

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Interact is a complete intranet solution that connects enterprises all over the world. We power internal communications.

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Interact

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Interact is a complete intranet solution that connects enterprises all over the world. We power internal communications.

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