Overcoming proximity bias with effective workplace communication

What is proximity bias?

It pays to sit near the boss

Is hybrid work the solution to proximity bias?

Effective workplace communication may be a mediation

1. Use technology to ensure everyone has presence equity

  • Think remote first — By considering how remote workers experience and are represented in meeting rooms you are better placed to install systems that will include everyone. This will include high tech audio microphones and video screens which can guard against grainy laptop images and whispered asides. One way to represent remote employees is to have them broadcast on larger screens within the room.
  • Consider room layout — Kulp gives the example of whiteboards as a potential point of friction. Whiteboards may be hard to see on camera because the glare or distance may be off-putting to remote workers who end up not contributing because they don’t want to interrupt. Organizations should consider what kind of collaborative technologies (such as digital whiteboards) they use in these situations and what the workflow follow-up is when only some folks can check back and see those notes in person.

2. Commitment from leaders

3. Set out standards and expectations

4. Actively promote changes

Preparing for the future

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Interact is a complete intranet solution that connects enterprises all over the world. We power internal communications.

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Interact

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Interact is a complete intranet solution that connects enterprises all over the world. We power internal communications.

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